For over 10 years, you have provided invaluable support for our family. We initially reached out to you to help manage our very complicated medical bills for our chronically ill son. You have created and maintained a system for tracking our family medical expenses, reviewing the accuracy of bills, and communicating with medical offices and insurance providers. Our confidence in you evolved into having you help organize our home and business offices including setting up financial online programs for bill payments, maintaining and providing documentation for clients and taxes, establishing filing systems and advising us on business technology and services. You have been a life line by giving us the opportunity to focus our attention and energy onto the family especially with the unpredictable pressures of critical medical emergencies. Beyond your professional and expert skills, we truly appreciate your discretion, trustworthiness and always cheerful disposition.